FAQs
Brief list of FAQs
What is the FNLA?
The FNLA is a membership-based entity established to oversee First Nations-affiliated consumer lenders. Our goal is to promote economic development, self-sufficiency, and good governance while protecting consumers.
What services does the FNLA provide?
We oversee, audit and promote best practices for all our FNLA members and their stakeholders.
How can a business offer short-term loan services under FNLA's oversight?
We encourage you to reach out to us at info@fnla.ca for more information.
How do we contact the FNLA?
You can contact the FNLA at info@fnla.ca. We are here to assist and guide you.
What is the FNLA's approach to dispute resolution?
The FNLA has a comprehensive dispute resolution policy in place to address conflicts that may arise between our lending membership and their consumers. If you find yourself in a dispute, please reach out to us atinfo@fnla.ca or complaints@fnla.ca, and we will guide you through the resolution process.
